Client Charter Achievement

Charter 1 

Providing quality education based on global standards that guarantee excellent career opportunities in all disciplines of expertise.

STRATEGIC OBJECTIVE ANNUAL TARGET 2017
Q1 (Jan-Mar) Q2 (Jan-Jun) Q3 (Jan-Sep) Q4 (Jan-Dec)
 Global Level Learning
Number of courses using MOOC in P&P 30 30 30 29 29 
Number of Student registered in MOOC Malaysia 2,500 2,000 1,828 2,730 2,808 
 Internationalization
Number of International Student enrollment for Undergraduate 10 22 22  33  32 
 Number of International Student enrollment for Postgraduate 140 39 39  25 24
Number Of Programs Recommended Or Accredited In International Levels 1 0 1 2 2

CHARTER 2

Creating a conducive work environment to enable staff to showcase all the capabilities of excellence with good incentive and remuneration system, and also building career path opportunities to strengthen competitiveness.

STRATEGIC OBJECTIVE ANNUAL TARGET 2017
    Q1 (Jan-Mar) Q2(Jan-Jun) Q3 (Jan-September) Q4 (Jan-Dec)
 Competence Staff
 Percentage of International Academic Staff 8.00% 8.10% 8.41% 8.31%  8.41%
Percentage of Academic Staff with Industry Experience/Entrepreneurship 23.00% 26.05% 26.57% 32.16% 26.04% 
Percentage of Academic Staff with PhD/Professional 45.00% 41.90% 43.58% 46.07% 48.86%

CHARTER 3

Making UMK relevant to the community in order to improve the socio-economy, cultural, and strengthen the identity and nation itself, while ensuring industry partnership to increase economy generation and create employment opportunities for graduates. 

STRATEGIC OBJECTIVE ANNUAL TARGET 2017
Q1 (Jan-Mar) Q2 (Jan-Jun) Q3 (Jan-Sept) Q4 (Jan-Dec)
 Graduan Holistik Bercirikan Keusahawanan dan Seimbang
 Percentage  graduates become entrepreneur after graduation (6 until 12 months) 10% 1% 3.27% 3.38%  3.86%
 Percentage of Students of IPT Enhancing Entrepreneurship Exposure In The Study  100% 100% 100% 100%  100%
Percentage of IPT student doing business while studying 10%   4.58% 5.65% 6.93% 7.14% 

CHARTER 4

Acknowledge receipt of complaints, suggestions and/or inquiries relating to the University services within 24 hours. Take action on complaints, suggestions and/or inquiries relating to the University services not exceeding five (5) working days. 

STRATEGIC OBJECTIVE ANNUAL TARGET JAN 2017 FEB 2017 MAR 2017 APR 2017
Q1 (Jan-Mar) Q2 (Jan-Jun) Q3 (Jan-Sept) Q4 (Jan-Dec)
 Acknowledge complaints, suggestion and/or enquiries
 Local Staf/Students 100% 100% 100% 100% 100%
 Public  100%  100% 100% 100% 100%
 
 Note: Based on UMK helpdesk system: http://helpdesk.umk.edu.my/

 

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Latest Update: 22 February 2018

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